Manager – Business Operations

  • Salary:
  • Location:
    New Delhi
  • Country:
  • Division:
  • Vacancy Type:
  • Closing Date:
    30 September 2021

Meet the recruiter

Priyank Jha

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This role is integral to the Business Operations and Strategy function is responsible to support

  • In-depth analysis and business planning
  • Monitoring budgets, monthly targets, revenue, and cost analysis
  • Tracking business KPI's/trackers and interpret sales/financial data to aid business decisions
  • Managing systems effectively to improve efficiency, induce measures for cost saving, productivity & growth indicators improvement

The role will work across departments to align teams, set goals, work on various initiatives, and help to improve operational processes — thereby supporting the organization to run efficiently and effectively.




  • Own the end-to-end process of tracking the sales funnel and operational metrics and delivering regular insights to the business; define and deliver techniques to improve the funnel performance for sales management
  • Creating and maintaining sales forecasting models and date
  • Tracking and analysing key performing products, sales pipelines
  • Individual Performance analysis – product wise vs budgets/forecasts
  • Implementation of process flow and project tracking with best optimization of resources & tools
  • Reporting, Metrics, and KPIs
    • Reporting:Author, manage, and deliver executive level reporting, including weekly, monthly, quarterly status reports to monitor busines, manage risks and issues
    • MetricsLead creation, identification, and insights of metrics to improve business performance and drive business actions
    • KPIsDevelop and track key KPIs across the team to track strategic goals, milestones and accomplishments




  • Work experience of 2-3 years in a business/sales operations/financial analyst role in a multi segment or product organization
  • Ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Salesforce or similar CRM experience (prior usage and implementation)
  • Advanced technical skills and excellent documentation skills
  • Proven track record of leading and supporting successful projects
  • Self-Starter & Self Motivated with excellent communication, planning, analytical, organisational, networking and time management skills
  • Graduate/Post Graduate/MBA from a reputed institution



  • Excellent excel/BI skills for analysing information and putting in structured format
  • Proficiency in creating reports and managing dashboards
  • Strong analytical skills and logical reasoning
  • Quick learner of new systems to support business processes/implementation
  • Assertive and execution focused/ results driven individual
  • Good communication skills
  • Ability to work independently to manage priorities and responsibilities
  • Organised and able to work to deadlines and roadmaps


Why Cambridge University Press?

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publisher, driven by the purpose of unlocking people's potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers

Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.

Our benefits include group medical coverage and group term life benefits, an inclusive and flexible working environment comprising of 14 days holiday (bank holidays), and many more. Furthermore, our office is in a prominent locations.


Close map
New Delhi
Splendor Forum, Plot no. 3, 3rd Floor, Jasola District Centre, New Delhi, India, 110025

Contributory pension scheme

Flexible Working

Flexible working environment

Life Assurance

Group Life insurance coverage


‘Press Extra’, offering discounts at high street retailers

Annual Leave

28 days holiday entitlement, increasing to 30 days after 10 years of service


Free on-site Gym facilities,
cycle to work scheme


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