Network Administrator

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  • Salary:
    Competitive
  • Location:
    Manila
  • Country:
    Philippines
  • Division:
    Technology
  • Vacancy Type:
    Permanent
  • Closing Date:
    31 December 2021

Meet the recruiter

Arianne Santos

asantos@cambridge.org

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We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

We are looking for a Network Administrator to join our Networks team. The team is responsible for maintaining the network infrastructure that enables the organization to do business across the globe and engaging day-to-day operations and service improvements carried out as projects to ensure that colleagues can be productive using the IT systems.

Why should you join Cambridge?

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.

What can we offer you?

The key to our work is our colleagues, whose shared commitment enables us to have an ever-greater impact. We are a united, vibrant, and respectful global community of people, and we ensure that every individual is recognised, listened to, and cared for. And because our impact is amplified when our people are empowered, we give everyone the opportunity to develop in their own way. Whether you want a career that's linear, or want to follow your own path, we'll support you, and help give you the resources and training you'll need to be bold and take ownership of what you do.

The role offers the successful candidate a very exciting and challenging exposures to a broad area of technology in IT networks. Working across hardware and disciplines in technology, it can give the candidate a chance to strengthen the skills and broaden knowledge that is highly in-demand in todays business in any industry.

On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leaves. In addition, you will be entitled to our health care benefits, group life insurance, and robust wellbeing programs right on the first day of joining us.

What will you do in this role?

The role will be engaged in the day-to-day operations of the networks team, and detecting or preventing outages, and will be involved in service improvements for the organization. You are our ideal candidate if you are proactive, keen to details and enjoy identifying and resolving concerns for different stakeholders.

Other key responsibilities will include:

  • Monitoring, supporting, and maintenance of the networks for global office locations
  • Dealing with 2nd/3rd line support and escalating to 4th line if the problem can't be resolved
  • Liaising with external suppliers as wells as various levels of people within the organization
  • Working on global projects, including network deployments in new or existing office locations
  • Raising Incidents, Requests and Changes aligned with best practices to ensure BAU is maintained
  • Maintaining, updating, and ensuring accurate technical, and operational documentation
  • Managing and delivering software patch updates to network related appliances

What makes you the ideal candidate for this position?

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.

The ideal candidate for the role is someone who can work under minimal supervision, and  has strong critical and problem-solving skills. You are the right match for the job if you enjoy working with different stakeholders using a structured and methodical approach, and are amenable to working on a 24/7 schedule, interacting with different customers.

 


 
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Location
Manila
16th Floor, Frabelle Corporate Plaza, 129 Tordesillas St., Legaspi Village Makati City, Philippines, 1229
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Pension

Contributory pension scheme

Flexible Working

Flexible working environment

Life Assurance

Group Life insurance coverage

Discounts

‘Press Extra’, offering discounts at high street retailers

Annual Leave

28 days holiday entitlement, increasing to 30 days after 10 years of service

Fitness

Free on-site Gym facilities,
cycle to work scheme

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