Platform Manager

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  • Closing Date:
    31 January 2022

Meet the recruiter

Arianne Santos

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About the role

We are looking for an innovative, collaborative and decisive Platform Manager to take the overall accountability for a digital platform to cover the platform life cycle across Delivery, Support, QA and Architecture. Working with other parts of Technology team, the wider business and our customers to define and deliver a ‘fit for purpose' digital platform and associated technologies that deliver the very best service to Cambridge University Press and our Customers. 

The role requires an experienced digital leader with a strong technical background that will work in a heavy matrix environment across Project Delivery, QA and Support, taking accountability for the overall performance of the Platform and associated technologies in line with the Technical Strategy for that platform.

About you

You have a strong and proven technical background alongside strong customer experience and B2C background. You also have support experience for both delivery of new Platforms, enhancing existing platforms as well as responsibility for the performance and aid of new and existing platforms managing a large user base.  You will have exposure to Technical Strategy and its implementation related directly to Business Strategy and the delivery of a vision.


  • You have a strong technical background with a deep knowledge of B2C technologies and have been involved in 3rd party contract negotiations. You have at least 3 years of technical management experience.
  • You will have experience of ITIL best practice and agile delivery as a must, and experience of waterfall delivery and Testing best practice are an advantage.
  • You will be a natural collaborator with strong communication and stakeholder management skills for working in a matrix, global organisation. 
  • You have one or more experiences of working on customer critical solutions, delivering a very high level of service and exceeding expectations

This is an important and visible role within both Technology group and the wider business, leading the management on some of our business-critical platforms.

Do you aspire to be part of an esteemed global organization and a well-known brand?

Our brand and name is a product of close to 500 years of experience creating world-class learning and research solutions, and assessment programs in accord with the highest technical standards.  Today, we have more than 50 offices worldwide and over 6,000 high - performing employees delivering products and services that reach 170 countries and over 15 million customers worldwide.

Do you dream about making a difference and contribute to society?

Here at Cambridge, our purpose is simple – we unlock people's potential with the best learning and research solutions, and provide excellence in education.  Our products and services help inspire learners all over the world to go further and to have the confidence to access a lifetime of enriching experiences and opportunities.

Do you aspire to be in a place that reinforces you and demands the best of you?

To deliver on our promise to our customers, we know that we have to get it right with our colleagues first – the people creating our world-class products and services.  We invest heavily in the learning and growth of our talent, because we know that it is the foundation to have a culture of innovation.  And we believe in empowering people, because it provides you the freedom to unleash your talent and develop your potential to the fullest.

Do you believe in equality, diversity and inclusivity?

As a global organization, we embrace diversity – in all its various forms – as it is the key to our success.  We value and respect those differences, because it brings about a wide range of perspectives on how we operate as a whole, and how we act as a progressive member of society.  We are an inclusive workplace where opportunities to succeed are at hand to those up to the task. 

Do you value your well-being?

We recognize and take our employees' well-being earnestly.   Our ways of working, benefits, policies and programs are oriented towards providing a place which promote and advocate wellness.   We believe in being a partner of our colleagues to help them balance the demands both at work and at home.


If the above inspires and excites you, surely you would want to know more.   Visit our company website and social media profiles to learn more about us and how we may be the company that matches your goals.


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16th Floor, Frabelle Corporate Plaza, 129 Tordesillas St., Legaspi Village Makati City, Philippines, 1229

Contributory pension scheme

Flexible Working

Flexible working environment

Life Assurance

Group Life insurance coverage


‘Press Extra’, offering discounts at high street retailers

Annual Leave

28 days holiday entitlement, increasing to 30 days after 10 years of service


Free on-site Gym facilities,
cycle to work scheme


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