JOB PURPOSE

As a Product Manager, you will manage the entire lifecycle of the relevant strategic products, from ideation to launch, as well as engaging and nurturing our user community to ensure they are engaged and delighted with the product experience. You will be responsible for the end-to-end product management, ensuring the customer satisfaction and meeting the business goals.

PRINCIPLE ACCOUNTABILITIES

Product Strategy and Vision

• Develop and implement a product strategy that aligns with the function goals
• Conduct market research and competitor analysis to identify opportunities and trends
• Define the product roadmap, aligning business priorities with user needs and feedback.

Product Development

• Work closely with the Product, Platform and other cross-functional teams for the development and iterative improvement of products
• Create detailed product requirements, user stories, based on user feedback and data analysis.
• Manage product roadmap that delivers the most value to users and the community.

• Work closely with the product team to incorporate feedback to enhance user experience.

Collaboration and Stakeholder Management

• Work closely with marketing to develop and execute go-to-market strategies, product positioning, and launch plans.
• Collaborate with customer support and other teams to ensure a smooth rollout of new features and products, addressing user issues promptly.
• Regularly communicate product updates and insights to internal stakeholders, including senior management.

Metrics and Performance

• Define and monitor key performance indicators (KPIs) for both product success
• Analyze data to assess the performance of digital products and engagement, identifying areas for improvement.
• Report on engagement trends, and product usage patterns to inform future strategies.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.