Senior Service Designer

  • Salary:
    £33,924 to £40,030 p.a. + benefits
  • Location:
  • Country:
  • Division:
  • Vacancy Type:
  • Closing Date:
    20 October 2021

Meet the recruiter

Joanne Eccles

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Senior Service Designer

£33,924 to £40,030 p.a. + benefits to include flexible working


We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.


We are expanding our pool of talented designers and we are looking for a Senior Service Designer (UX/UI).


About the role

Do you enjoy using design thinking to solve problems? Are you motivated by the opportunity to support the learning of others through creative design solutions?

We are expanding our pool of talented designers and are looking for someone who  understands design as a high-value service and are committed to delivering nothing but the best.


Responsibilities include:

  • Designing engaging, original, functional and consistent solutions that align to the design strategy and enhance our products
  • Creating a series of UI assets and UX artefacts ranging from rough sketches to pixel-perfect clickable prototypes. Test. Iterate.
  • Contributing to information architecture refinement, be involved in interaction design, measure and optimise solutions to improve usability, take over prototyping and testing and create the best user experience for our customers
  • Liaising with stakeholders and comfortably act as the voice of the user, while balancing between user needs and business requirements
  • Designing experiences and assets for various channels including websites, apps, social media, email and more
  • Supporting the team by refining and evolving processes and products for a variety of outputs and contribute to the team's development by bringing new ideas and solutions to the table
  • Provide guidance and mentorship to mid and associate service designers, supporting them in their day-to-day work



About you

You will have experience designing for in-house or agency including creating cross-platform, responsive user interfaces and end-to-end-UX design experience with strong UI skills. Experience of delivering UX designs in Agile/Scrum methodology is essential and you will need a good working knowledge of key design tools, such as Figma, Sketch, inVision, Axure or similar.  We'd like you to be familiar with basic front-end development (HTML/CSS/JavaScript).

We are a highly collaborative team and you should be happy to ask for help and also help others deliver the best outcomes.


Please supply a link to your portfolio with your application.



The closing date for application is  20th October and interviews are scheduled to take place as soon as possible,


Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, and sexual identity), cultural, or social class/background.

We believe that diversity of thought, background, and approach create better outcomes. More importantly, fostering an inclusive culture is the right thing to do, and it's part of how we achieve our purpose: to contribute to society through the pursuit of education, learning and research at the highest international levels of excellence. Ensuring that anyone, no matter who they are, feels they belong here is an essential part of who we are and the contribution we make to society, and to our planet.

To enable an environment which our people can thrive in, our customers benefit from, and where work complements life, we empower everyone to manage their time and capacity, and to prioritise their wellbeing. That's why from day one everyone at Cambridge University Press & Assessment can discuss flexible working options to find the best solution for them and their role.



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University Printing House, Shaftesbury Road, Cambridge, Cambridgeshire, UK, CB2 8BS

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