Software Quality Analyst

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  • Closing Date:
    23 October 2021

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Arianne Santos

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Job Purpose

The Software Quality Analysts' main role is to plan, develop and execute quality tests for both manual and automated testing across their respective tech platform(s) to ensure that delivered software meets business defined quality/acceptance standard and is fit for purpose.

They will work closely with QA Team Lead and Senior Quality Analysts, as well as with business Product Owners and Project Managers / Scrum Masters, to better understand the needs and to help develop the overall test plan of a given project. They will then develop and execute to this test plan. The role is a hands-on quality testing role and post holders will be develop their proficiency as testers in manual and automated testing.

Principal Duties


  • Creates test plans, data, procedures, and manual scripts
  • Takes part in reviews of business needs and app designs
  • Ensures proper test coverage exists based on needs and design specifics.
  • Recommends test strategies and methods to improve test plans and processes


  • Takes part in selecting and developing suitable test automation tool/s
  • Takes part in reviews of test automation tool/s design
  • Closely works with the development team to ensure the CI/CD is applied


  • Writes & reproduces accurate software problem reports
  • Defines & implements quality process improvements focused on defect prevention


  • Creates test cases and test data
  • Ensures test environment reflects business needs to execute tests
  • Develops, enhances and maintains automated test suites and test scripts
  • Assist in the development of in-house testing tools


  • Executes manual test cases and automated test suites for assigned projects
  • Coordinates test schedules, work and resource plans; manages progress of all test activities against plan
  • Establishes testing entrance and exit standard
  • Identifies and manages critical path of testing
  • Execute project regression testing tasks


  • Analyses and reports overall test status and results
  • Identifies test issues and reports to stakeholders
  • Defines regression tests for future projects
  • Defines and coordinates production verification and validation
  • Perform risk analysis at project management level


  • Help direct and monitor the work of team members
  • Provide guidance and training to enable new team members to meet/exceed expectations
  • Work on multiple projects at the same time
  • Identifies opportunities for continuous improvement
  • Takes part in user or external group discussions
  • Works across teams to achieve group goals

Knowledge and Experience

  • Educated to degree level in a relevant IT, Software or QA related degree.
  • 2-4 years of software testing experience in both manual and automated testing. Ideally to have gained an industry certification on one of these areas.
  • Good understanding of Software Development process including analysis and design, coding, system and user testing, problem resolution
  • Excellent troubleshooting, debugging, communication and documentation skills
  • Experience in Manual testing like Functional, Sanity, Regression, Acceptance, System Integration Test and End-to-end Test
  • Experience in Automation testing (API, UI or Performance Test) using Katalon, Postman, Selenium or Nightwatch.
  • Experience in Database Test (using mySQL Workbench, Oracle SQL) to check data integrity and consistency between apps
  • Experience in creation of Test Documentation like Test plan, Test Scenarios, Test Reports and Defect tracking logs using Jira or any Test management tool
  • Experience of working within an Agile development process (Scrum or similar).
  • Good written and oral communication skills, able to communicate clearly and effectively with colleagues in the Tech group as well as non - technical users.
  • Interest in keeping up to date with the fast-moving world of software quality testing as technologies and processes continue to evolve.
  • Nice to have: ISTQB Foundation level certified

Do you aspire to be part of an esteemed global organization and a well-known brand?

Our brand and name is a product of close to 500 years of experience creating world-class learning and research solutions, and assessment programs in accord with the highest technical standards.  Today, we have more than 50 offices worldwide and over 6,000 high - performing employees delivering products and services that reach 170 countries and over 15 million customers worldwide.

Do you dream about making a difference and contribute to society?

Here at Cambridge, our purpose is simple – we unlock people's potential with the best learning and research solutions, and provide excellence in education.  Our products and services help inspire learners all over the world to go further and to have the confidence to access a lifetime of enriching experiences and opportunities.

Do you aspire to be in a place that reinforces you and demands the best of you?

To deliver on our promise to our customers, we know that we have to get it right with our colleagues first – the people creating our world-class products and services.  We invest heavily in the learning and growth of our talent, because we know that it is the foundation to have a culture of innovation.  And we believe in empowering people, because it provides you the freedom to unleash your talent and develop your potential to the fullest.

Do you believe in equality, diversity and inclusivity?

As a global organization, we embrace diversity – in all its various forms – as it is the key to our success.  We value and respect those differences, because it brings about a wide range of perspectives on how we operate as a whole, and how we act as a progressive member of society.  We are an inclusive workplace where opportunities to succeed are at hand to those up to the task. 

Do you value your well-being?

We recognize and take our employees' well-being earnestly.   Our ways of working, benefits, policies and programs are oriented towards providing a place which promote and advocate wellness.   We believe in being a partner of our colleagues to help them balance the demands both at work and at home.


If the above inspires and excites you, surely you would want to know more.   Visit our company website and social media profiles to learn more about us and how we may be the company that matches your goals.


Official Company Website

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16th Floor, Frabelle Corporate Plaza, 129 Tordesillas St., Legaspi Village Makati City, Philippines, 1229

Contributory pension scheme

Flexible Working

Flexible working environment

Life Assurance

Group Life insurance coverage


‘Press Extra’, offering discounts at high street retailers

Annual Leave

28 days holiday entitlement, increasing to 30 days after 10 years of service


Free on-site Gym facilities,
cycle to work scheme


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