Solutions Architect – Customer Technology Solutions

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  • Closing Date:
    2 February 2021

Solutions Architect, Competitive salary + benefits

About the role:

An exciting opportunity has arisen within Cambridge University Press for a Solutions Architect to join the Customer Technology Solutions team responsible for the technical design, implementation, delivery and support of Customer facing Marketing, Ecommerce and Identity related products and the underlying capabilities.

Our current focus is on a full platform rebuild for our marketing website, review and re-engineer of some aspects of our ecommerce architecture to support new capabilities and sales models, and expanding our identity platform to support customers with an improved One Cambridge experience across our web presence.

You will be embedded in a cross functional agile development team with a Technical Solution Owner focus, working closely with product owners, scrum masters, UI/UX, developers and QA. You will be responsible for the technical analysis of business requirements on the backlog and for ensuring that the technical design addresses the needs in the most effective way and is in line with the technical strategy and central architectural governance. The solution design may include evolving existing platforms, integrating with central business systems or researching and commissioning suitable new technologies and partners.


About you:


You will have a strong technical background, worked with full stack of web technologies, tools and APIs, and can prove that you maintain current knowledge of toolsets, standards and frameworks.

You must be able to work at all levels of solution abstraction, from understanding the finer details of web technologies and implementations, to producing high-level system/platform solutions.

You have experience of technical business analysis and understanding of how requirements should be expressed to inform solution choices and feed into development.

You have great interpersonal and communication skills and can translate business needs into technology options and make technology concepts accessible to business colleagues.

You've experienced full life-cycle of development of technology solutions, ideally in an agile environment.

You are a highly motivated self-starter and can work independently as well as knowledge share to support the growth of expertise within the team. Collaboration is the key to success in our team.

You are a pragmatic problem solver and creative thinker who enjoys complexities and challenges.


Why Cambridge University Press?

We have over 2,500 talented employees across 50 international offices uniting all our publishing groups. We're one of the world's most respected publisher, driven by the purpose of unlocking people's potential with the best learning and research solutions. We work in global teams to tackle the big issues, raise education standards, and deliver innovative solutions to learners and researchers

Cambridge University Press is committed to being a diverse and inclusive place to work. We are part of the University of Cambridge, committed in its pursuit of academic excellence to equality of opportunity and to a pro-active and inclusive approach to equality. We are also a global organisation, serving customers and representing colleagues all over the world. Diversity, in all its various forms, is key to our success as an organisation.

Our benefits include group personal pension and free life assurance,  an inclusive and flexible working environment comprising of 28 days holiday (plus bank holidays), on-site fitness facilities, and many more. Furthermore, our Cambridge office is just a 10 minutes' walk from the train station.

If you have any questions or queries, please contact us on




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University Printing House, Shaftesbury Road, Cambridge, Cambridgeshire, UK, CB2 8BS

Meet the recruiter

Joanne Eccles

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