Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: 3:00 PM - 11:00 PM PH time.

Pay range: Php 24,000 to 30,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Assessment Specialist Administrator for the Assessment Specialist Management Team in Partnership for Education. As a key member of our team, your goal will be to support the administrative and investigative functions of our Quality and Compliance team, while also ensuring smooth and efficient process execution across various departments.

The role is crucial in ensuring the high standards of quality we expect from our Assessment Specialists and their continued compliance with our regulations.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as an Assessment Specialist Administrator?

As an Assessment Specialist Administrator, you will play a pivotal role in ensuring that our Assessment Specialists operate and perform to high standards, as well as keeping them in compliance with business and industry guidelines. 

Your responsibilities will include:

• Data Management and Reporting: Collate and maintain Conflict of Interest data, identify training requirements, and ensure data integrity through effective daily monitoring and management of data.
• Performance and Compliance: Contribute to investigations for Assessment Specialist Performance Management cases and assist with Assessor Deregistration, suspension, and barring processes.
• Communication and Support: Liaise with internal and external customers to support key processes, deliver a positive user experience, and issue grading letters to assessors.
• Project Involvement: Contribute to bespoke projects and develop user-friendly working instructions and guidelines for operational processes.
• Monitoring and Capacity Management: Maintain and be responsible for reports on Assessor status and capacity to work.

What makes you the ideal candidate for this role?

The following will help you be an ideal candidate for this post:

• Have 1 to 2 years of proven administration experience, ideally in data management and customer communication.
• Comfortable working with data, including research, analysis, and visualization, and presenting to stakeholders.
• Can confidently communicate with internal and external stakeholders, explaining ideas clearly in writing and verbally.
• Proficient in Microsoft Excel and can read and manage complex daily reports.
• Have a keen attention to detail, can identify inconsistencies in data, and have experience creating and proofreading written communications for international teams and external customer

Are you passionate about compliance and quality and aspire to join a globally renowned institution that values innovation, embraces inclusion, and empowers learners? If yes, we encourage you to explore your potential with us.

Deadline of application submission is on February 13^th, 2024, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.