Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: 4:00 PM - 12:00 MN PH time.

Pay range: Php 24,000 to 30,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an Assessment Processing Administrator who will be part of our Manila Vocational Qualification (VQ) Assessment Processing Team within Operations, where our primary purpose is to ensure efficient and accurate administration of the key functions related to end-to-end exams processing.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as an Assessment Processing Administrator?

As an Assessment Processing Administrator, you will play a critical role in delivering the key functions of our exam processing cycle. Your responsibilities will include, but are not limited to:

• Completing a range of tasks related to exams processing, following instructions, meeting deadlines or levels of throughput, and quality checking the outcomes to comply with agreed quality standards
• Providing a positive and professional service to customers, ensuring enquiries are managed effectively
• Supervising temporary staff during peak processing periods and supporting other administrators within the department.
• Reporting any processing failures, or exceptions not covered by the working instructions, in a timely manner so that the appropriate course of action may be agreed
• Providing effective input into the planning and review of admin processes and conducting User Acceptance Testing of current and new systems, reporting defects and possible solutions

What makes you the ideal candidate for this role?

The following will help you be an ideal candidate for this post:

• Significant experience of working in a busy and complex office environment 
• Experience of working with complex systems and processes 
• Good written and verbal communication skills

If you are passionate about the role and aspire to join a globally renowned institution that values innovation, embraces inclusion, and empowers learners, we encourage you to explore your potential with us.

Deadline of application submission is on April 20, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.