Internal Job Title: Associate Experience Designer

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, 11:00 AM to 7:00 PM Manila time, overlaps with UK operating hours

Employment type: Fixed-term

Location: Makati City, Metro Manila

Pay range: Php 36,000 to Php 48,000

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable with this salary range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated an Associate Experience Designer to join our Experience & Service Design team. The role will support the design of end-to-end user experiences across our English products and services, working closely with cross-functional teams to turn user insights into intuitive, accessible, and impactful design solutions.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work® for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as an Associate Experience Designer? 

Reporting to the Experience & Service Design Team Lead, your accountabilities will include:

• Create user-centered design solutions across end-to-end experiences, from concept through to implementation, with guidance from senior designers
• Support UX research activities (e.g. interviews, usability testing, surveys) and translate insights into actionable design decisions
• Collaborate with cross-functional teams (product owners, developers, QA) to ensure designs are feasible, aligned, and implemented to a high standard
• Contribute to and apply design systems to ensure consistency, accessibility, and quality across platforms and touchpoints
• Manage your workload effectively, communicate progress clearly, and build strong relationships with stakeholders to champion a human-centered approach

Please review the attached job description for further details on the role. 

What makes you the ideal candidate for this role?

An ideal candidate has the following qualities:

Essential:

• A portfolio demonstrating experience in UX, service design, or product design — showcasing your design process, problem-solving approach, and how user insights informed your decisions (not just final UI outputs)
• Working knowledge of UX design principles and methods (e.g. journey mapping, wireframing, prototyping, information architecture)
• Familiarity with UX research practices and ability to support research activities and interpret insights
• Experience using design and collaboration tools such as Figma, Miro, or Jira
• Able to communicate comfortably and confidently in English, both verbally and in writing, including presenting work and participating in discussions

Desirable:

• Understanding of service design practices (e.g. service blueprinting, ecosystem mapping)
• Experience working in agile or scrum environments
• Awareness of accessibility and inclusive design standards

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis. The vacancy may close once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.

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