Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: 10:00 AM - 06:00 PM PH time.

Pay range: Php 24,000 to 30,000.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Business Performance Administrator (Data Operations) to join the Business Operations team in the Partnership for Education. As a key member of our team, your goal will be to support the Data Operations Manager, Business Performance Analyst, and the wider Partnership team by maintaining data quality processes and supporting documentation.

This role is crucial for aiding in performance reporting, business efficiency, and supporting users in their data management activities. The goal is to ensure the quality, consistency, and availability of data across the Partnership, supporting strategic, data-driven decision-making.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Business Performance Administrator?

As a Business Performance Administrator (Data Operations), you will play a crucial role in supporting the Data Operations Manager, Business Performance Analyst, and the wider Partnership team. Your responsibilities will include maintaining data quality processes and supporting documentation to improve the integrity of processes, aiding in performance reporting and business efficiency. You will also support users around the Partnership in their data management activities, ensuring quality, consistency, and availability of data across the Partnership.

Your responsibilities will include:

• Assisting with the maintenance of data within the CRM system (Salesforce) to ensure data accuracy and consistency, in alignment with standards set by the Data Operations Manager.
• Supporting other data-related housekeeping tasks across MS365 platforms.
• Collecting and inputting off-system data into the CRM to allow for accurate reporting and support interfacing teams and the wider business.
• Collaborating with and supporting the Business Performance Analyst where data anomalies occur in reporting.
• Delivering quality assurance audits of Business performance data across the Partnership.

What makes you the ideal candidate for this role?

The following qualifications will help you be an ideal candidate for this post:

• You have experience in managing and organizing time autonomously.
• You are comfortable following processes and instructions to deliver tasks.
• You have strong administrative skills and high standards of quality and attention to detail.
• You possess experience in inputting and managing data in CRM systems, with knowledge of Salesforce being highly desirable.
• You are proficient in MS365 applications, including Excel, Teams, and SharePoint.

If you are passionate about data operations and aspire to join a globally renowned institution that values innovation, embraces inclusion, and empowers learners, we encourage you to explore your potential with us

Deadline of application submission is on 19 January 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.