Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: UK operating hours

Pay range: Php 27,000 to 35,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Compliance Officer to join our motivated and dedicated Compliance-Malpractice team. As a key member of our team, you will be responsible for investigating instances of suspected and alleged malpractice in our registered schools. This role plays a vital part in safeguarding the security and integrity of Cambridge International exams and assessments.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Compliance Officer (Malpractice)?

In this role, you will be empowered to have a portfolio of cases for which you will be lead investigator. You will establish the facts of each case using all resources available to you to gather, record and review evidence before deciding on an outcome to protect the integrity of our assessments. 

 To do this, you will be:

• Managing the collection of evidence from a variety of internal and external stakeholders; identifying which evidence is the most important to obtain, and ensuring you collate it quickly and efficiently.
• Evaluating facts and evidence; making informed decisions on whether malpractice has occurred, identifying any additional risks and escalating these to your Coordinator.
• Deciding on outcomes; from issuing warnings through to withholding candidate grades, you will be responsible for communicating fair decisions.
• Providing guidance to our schools; we support our centres to administer exams correctly in line with our regulations.
• Analysing data to identify trends, producing recommendations for centre improvement or closures.
• Reviewing processes, procedures and external guidelines; ensuring we are always following best practice.

What makes you the ideal candidate in this role?

You will be an ideal candidate if you have:

• An ability to assessing risk and making decisions based on the information provided
• Have excellent written and oral communication skills, providing information to a variety of stakeholders with diplomacy, precision and sensitivity.
• Superb customer service in all aspects of your work.
• Be a quick learner who is not afraid to ask questions.
• An experience working and collaborating in a global team would be beneficial.

The Compliance team strives to provide excellent support our exams officers, teachers and candidates to enable them to confidently access our exams and apply the regulations outlined in the Cambridge Handbook. 

Are you driven by passion about safeguarding the integrity of our assessments and exams and desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? If yes, we invite you to pursue your potential with us.

Deadline of application submission is on February 27^th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.