Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: UK operating hours

Pay range: Php 27,000 to Php 35,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for a Compliance Officer (Inspections) to join our Manila Compliance team. This exciting and dynamic position working on inspections will give you the opportunity to undertake a wide range of tasks. You will be arranging and following up on quality assurance activities with exam centres across the world and online Exam Preparation Reviews to organise. You will work with a team of external inspectors to ensure that they have the tools they need to successfully conduct their inspections and Exam Preparation Reviews, and will play a key part in their recruitment and training. You will also collaborate with customers and other stakeholders, helping to ensure learners in a diverse range of countries and settings have equal and fair access to exams.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Compliance Officer (Inspections)?

As a Compliance Officer (Inspections), you will collaborate with customers and other stakeholders, helping to ensure learners in a diverse range of countries and settings have equal and fair access to exams.

You will also be expected to:

• Plan face-to-face inspection programmes and online Exam Preparation Reviews, including risk assessments and prioritising centres due to be visited
• Arrange flights, accommodation and other logistical arrangements with assistance from the Cambridge Assessment Travel Office and external providers
• Support inspectors in the conduct of their inspection programmes and Exam Preparation Reviews
• Follow up with exam centres to ensure that issues identified are resolved
• Recruit and train inspectors (including preparation and delivery of both online and face-to-face training and conferences)

What makes you the ideal candidate for this role?

The Compliance Group's best assets are our people. We will have high expectations of you, but you'll be joining a great team willing to invest in getting the best out of you. Our new team member will:

• Be enthusiastic, self-motivated and a great team player
• Have a keen eye for detail with excellent analytical and decision-making abilities
• Be a quick learner who is not afraid to ask questions
• Be adaptable and flexible to a varying workload and to successfully meet deadlines
• Be able to communicate information to a variety of stakeholders with diplomacy, precision and sensitivity
• Deliver superb customer service in all aspects of their work
• Be able to confidently deliver training to inspectors and other third parties
• Be a positive person that lifts those around them 

At Cambridge, we prioritise hiring individuals with diverse experiences and viewpoints, emphasizing “culture add” over “culture fit”. We champion a growth mindset, empowering our employees to reach their fullest potential. Don't let a checklist of qualifications deters you from applying; we welcome candidates who share our commitment to excellence.