DevOps Application Engineer (AWS Focused)

Internal title: Application Engineer

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: Monday to Friday, Shifting, 11AM to 7PM Manila time and 3PM to 11PM Manila time, overlaps with UK operating hours

Employment type: Permanent

Location: Makati City, Metro Manila

Pay range: Php 62,000 to 84,000

We value transparency and want to ensure a good fit for both parties. We encourage applicants who are comfortable within the salary range to apply.

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are looking for a dedicated Application Engineer to join our team, who will play a vital role in Business-As-Usual work, projects, and on-demand tasks within an Agile and DevOps environment. The ideal candidate will be responsible in managing scalable and reliable Cloud Infrastructure, implement, and maintain CI/CD pipelines to streamline deployment processes while developing infrastructure as code (IaC) for efficient management. The role involves reviewing, maintaining, troubleshooting, and resolving issues in production and non-production systems in a busy data centre environment and Cloud platforms, ensuring adherence to ITIL best practices and industry standards.

Why Cambridge?

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe.

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work® for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge.

What can you get from Cambridge?

At Cambridge, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential. That is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

The organization offers a wide range of benefits and opportunities including:

• Regular Employment on Day 1
• HMO Coverage and Life Insurance on Day 1
• Paid Annual Leaves (Vacation, Well-being, Flexible, Holiday, and Volunteering leaves)
• Vesting/Retirement package
• Opportunities for career growth and development
• Access to well-being programs
• Flexible schedule, hybrid work arrangement and work-life balance
• Opportunity to collaborate with colleagues from diverse branches that will expand your horizons and enrich your understanding of different cultures

What will you do as an Application Engineer?

Reporting to the Manila Team Lead – Application Engineer, your accountabilities will include:

• Manage and prepare for the implementation of projects in the operational/support environments including evaluation, feasibility, technical investigations, pilots, and proof of concepts, training and knowledge transfer to and from other teams.
• Day to day provision of second/third line support for technologies that the team owns within agreed SLAs. Build and maintain effective relationships and lines of communication with other Technology Teams, third party suppliers and the Business Streams to facilitate effective delivery.
• Organise and manage maintenance activities, including deployments, ad-hoc work packages, service improvements and patching of servers, to support business peaks following approved instructions.
• Be the Application Subject Matter Experts. Produce quality up-to-date in-depth technical documentation, present technical concepts to wider audience at all levels, and conduct knowledge transfer within the team.

Please see the attached job description for more information about the role.

What makes you the ideal candidate for this role?

An ideal candidate has demonstrated ability to deliver results with limited guidance and has the following qualities:

Essential:

• Education & Experience: Degree or equivalent experience with 3+ years in AWS Cloud Engineering, Architecture, or Infrastructure within SysAdmin or DevOps roles.
• DevOps & CI/CD: Experience with DevOps practices, CI/CD tools such as Azure DevOps, AWS CodePipeline, and Jenkins, and Infrastructure-As-Code tools such as Terraform and AWS CloudFormation
• Cloud & Virtualization: Strong knowledge of AWS and Azure, troubleshooting cloud environments, and experience with virtualization technologies like VMware and Hyper-V.

Desirable:

• Working knowledge in Unix and Windows administration
• Working knowledge of Service Management Process

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete an English test to assess your ability in the English language, plus a practical task prior to interview which will be sent via email so, check your inbox/spam for this.

Are you driven by desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners? Then, we invite you to Pursue your Potential with us.

Applications received through the system will be reviewed on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible.

#LI-Hybrid #PursuingPotential #CambridgeManila