We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.  

We are looking for an EUS Intern who will be part of our EUS team. In this role, you will assist in delivering excellent IT support and customer service, helping colleagues resolve technical issues and ensuring a smooth user experience

Why Cambridge? 

Cambridge University Press & Assessment is a world-renowned not-for-profit academic publisher and assessment organisation, proudly part of the prestigious University of Cambridge. With a legacy rooted in over 800 years of educational excellence, we are dedicated to unlocking the potential of learners and educators across the globe. 

Joining Cambridge's second largest global office in the Philippines —operating for over 22 years with 1,300+ colleagues— means becoming a part of an extraordinary institution renowned worldwide. We are recognised as a Great Place to Work® for three consecutive years, reflecting our inclusive culture, strong sense of purpose, and commitment to the professional growth and well-being of our people. At Cambridge, we don't just publish books or deliver tests—we empower progress, inspire curiosity, and champion the pursuit of knowledge. 

What can we offer you? 

As an intern, you will collaborate with colleagues across different functional areas of the business.  It is an opportunity that will provide you with rich experiential learning which will be beneficial in the pursuit of your career aspirations after graduation. 

On top of this, having your internship with Cambridge will provide you with the experience of training in a global organisation, working in a professional setting, and applying innovative approaches to work. 

What will you do in this role? 

Working under the supervision of the EUS Manager in Manila, you will:

• Assist with troubleshooting hardware, software, and network issues.
• Support users with Microsoft Office 365 tools (Outlook, Teams, SharePoint, OneDrive).
• Help with IT equipment setup, configuration, and inventory tracking.
• Log and update support requests in the IT ticketing system.
• Assist the EUS team with ongoing IT projects and office technology improvements.
• Learn and apply IT best practices in a corporate environment.

What makes you the ideal candidate for this position? 

You will be ideal for this role if you are:

• Currently enrolled in a Bachelor's degree program in Information Technology, Computer Science, or a related field.
• Basic understanding of computer hardware, operating systems (Windows/macOS), and commonly used software.
• Good problem-solving skills and willingness to learn new technologies.
• Strong attention to detail and ability to follow instructions accurately.
• Good communication skills, both written and verbal, in English.
• Positive, customer-focused attitude and a team player.

Eligibility Criteria:  

• Enrolled in an internship/practicum subject of your program (must be an academic requirement by the university) 

• Amenable to submit a Certificate of Enrolment/Registration 

• Amenable to complete at least 400 hours 

• Amenable to a Hybrid setup (2 days a week or 40% a month onsite requirement) in our office in Makati City 

• No more than 2 subjects enrolled to, on top of internship 

• Work schedule: Monday to Friday, 10am to 6pm Manila time 

Only applications received through the system will be reviewed on a rolling basis. The vacancy may close once sufficient applications are received. Therefore, if you are interested, tailor-fit your CV (advantageous if you submit one with a Cover Letter) and submit as early as possible. 

Note: We recommend checking with your university whether Cambridge University Press & Assessment - Manila is a current or previous official partner. Otherwise, kindly prepare a copy of Memorandum of Agreement/Understanding as well as your Certificate of Registration upon request. 

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