Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: 09:00 – 17:00 UK time, with some flexibility and adjusting with UK daylight saving changes

Pay range: Php 24,000 to 30,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for an Exam Processing Administrator to join our Shared Resource Team working with our Cambridge International Operations. As a key member of our team, your goal will be to provide the efficient and accurate processing of several tasks depending on which sub-team they are related to and to promptly address customer inquiries. This role plays a vital part in the delivery of results on time and accurately to our customers. 

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What makes you the ideal candidate in this role? 

As an Exam Processing Administrator, you will play a crucial role in the examination administration process, working collaboratively with colleagues across the organisation. 

We don't expect that you'll necessarily have previous experience working in our field. We'll provide you with the training and support you need to succeed. One thing you must bring, and share, is a great attitude. What we do is important, and we are passionate about exceeding our own and our customers' expectations. 

The following will help you be an ideal candidate for this post: 

• Excellent written and verbal communication skills in English and the ability to provide excellent customer service. 
• Strong organisational and time management skills to manage timely completion of multiple tasks. 
• A high level of accuracy and attention to detail. 
• Previous experience of working in a busy office environment. 
• Ability to work effectively under pressure and to demanding deadlines, either with a team or independently. 
• Ability to learn new skills and processes quickly.  
• Good working knowledge of Microsoft Office products (Outlook, Excel, Word). 
• Amenability to work in UK hours in a hybrid setup. Working hours will be reviewed once the candidate is fully trained, to best meet our customer's demands. 

Deadline of application submission is on February 28^th, 2024, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.