Job Title: Experience Designer

Salary: £39,900 – £51,900

Location: Cambridge, UK – Hybrid (min. 2 days per week in the office )

Contract: Fixed-term (18 months) 

Hours: Full time, 35 hours per week

As an Experience Designer, you'll be the driving force in an innovative team that is always exploring new ways to transform the design of learning and assessment experiences for our customers globally.

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge. 

We are trusted by learners, academics and institutions all over the world and this is an exciting opportunity to join a passionate team of experience and service designers helping to make a difference to the people we serve.

About the role  

You'll lead on design projects, working alongside colleagues in the Experience & Service Design team and in collaboration with global cross-functional teams. You'll help us to champion customer experience, designing experiences to support the continued development and growth of new and established products and services for the English Product Group. 

Additional responsibilities and accountabilities include: 

• initiating, planning and executing design activities to provide deliverables from concept to implementation stages
• leading user experience research projects, identifying and acting on findings
• establishing and managing stakeholder relationships to ensure alignment of solutions with business strategies
• demonstrating a human-centred design approach in all aspects of work
• contributing to the development of a highly collaborative and effective design team, aligning to and promoting our strategy

This position has been classified as a hybrid role, requiring the selected candidate to typically spend 40-60% of their time collaborating and connecting face-to-face at their dedicated location. Aside from our hybrid principles, other flexible working requests will be considered from the first day of employment, including other work arrangements should you require adjustments due to a disability or long-term health condition.

About You

You enjoy solving design problems, putting the user at the heart of what you do to understand the best way to deliver delightful and intuitive experiences. You're highly collaborative and committed to helping others, with experience in:

• leading complex experience and service design projects, designing digital solutions
• effectively organising your time to deliver work to agreed timeframes
• working with unknowns, making recommendations and decisions to inform experiences
• clearly presenting and communicating work to cross-functional teams and different levels of seniority
• building great relationships and managing stakeholders, fostering an inclusive environment that accommodates different working styles

This is an opportunity to join a growing design team where you can learn and develop skills in designing learning and assessment products and services.

Please include a link to your portfolio in your covering letter to be considered for this role.

If you meet the above minimum requirements, we encourage you to apply. Your application will be even stronger if you can also demonstrate the following desirable criteria: 

• working in an Agile/Scrum environment
• relevant UX training and certification
• experience working in distributed and multi-cultural teams

For a detailed job description, please refer to the link at the bottom of the advert on our careers site.

We are a Disability Confident (DC) employer that is committed to equality and inclusion ensuring our recruitment process is accessible to all. The DC scheme's Offer of an Interview commitment applies to applicants who opt in, and disclose a disability or a long-term health condition, and who best meet the minimum criteria for the role. In instances where interviewing all qualifying candidates is not practicable and/or appropriate, we prioritise those who best meet the minimum criteria, as we would for applicants who do not have a disability or long-term health condition.

Cambridge University Press & Assessment is an approved UK employer for the sponsorship of eligible roles and applicants under the Skilled Worker visa route. Please refer to the gov.uk website for guidance to understand your own eligibility based on the role you are applying for.

Rewards and benefits

We will support you to be at your best in work and to live well outside of it. In addition to competitive salaries, we offer a world-class, flexible rewards package, featuring family-friendly and planet-friendly benefits including: 

• 28 days annual leave plus bank holidays 
• Private medical and Permanent Health Insurance  
• Discretionary annual bonus  
• Group personal pension scheme 
• Life assurance up to 4 x annual salary  
• Green travel schemes  

Ready to pursue your potential? Apply now.

We aim to support candidates by making our interview process clear and transparent. The closing date for all applications will be 22^nd June 2026. We will review applications on an ongoing basis, and shortlisted candidates can expect interviews to take place from the week commencing 30^th June 2026.

If you are shortlisted and progressed through the stages, you can expect: 

• First stage virtual interview via MS Teams.
• Final stage interview: in-person at our offices in Cambridge.

If you require any reasonable adjustments during the recruitment process due to a disability or a long-term health condition, there will be an opportunity for you to inform us via the online application form. We will do our best to accommodate your needs. 

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

We are committed to an equitable recruitment process. As such, applications must be submitted via our official online application procedure. Please refrain from sending your CV directly to our recruiters. If you experience technical difficulties or require additional support with submitting your online application, contact the Recruiter.

Why join us

Joining us is your opportunity to pursue potential. You will belong to a collaborative team that is exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it is safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.