Employment type: Permanent

Location: Makati City, Metro Manila 

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.  

Work schedule: Manila (10AM – 6PM) / UK (3PM – 11PM)

Pay range: Php 24,000 to 30,000 

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are looking for HRIS Coordinator to join our HRIS Support team. The role will be responsible for efficiently supporting end users of our people systems and be able to provide accurate solutions and recommendations on user queries. The role will also be taking ownership on user support and engagement by creating and maintaining user guides and facilitating trainings.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the perfect environment for you to thrive, supporting your professional journey and empowering you

 to reach your highest potential.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

Your responsibilities as a HRIS Coordinator

As HRIS Coordinator, you will be responsible for:

• Managing and answering queries received from our stakeholders and employees from global locations. This will include help and guidance on completing general business processes, support with general queries on how to use the system and encourage self-serve use of Workday functionalities
• Ensure data integrity by maintaining the accuracy and consistency of worker data ensuring compliance with data governance policies.
• Address and resolve basic technical issues related to HRIS, such as login problems, data entry errors, and system navigation difficulties.
• Provide assistance and support on mass loading (EIB) of data into Workday by supplying data in the template, testing, validating data and identifying actions for errors that will be encountered
• Perform data audit checks on a regular basis such as organizations (i.e. inherited and disconnected supervisory organizations) and to investigate and action business processes that are stuck in the system for an unusual period of time.
• When needed, perform operational tasks in Workday such as correct, rescind, cancel and reassign tasks
• Where additional resources are needed, participate in user testing with guidance from the HRIS Manager and Analysts
• Create and maintain user guides
• Facilitate trainings for different users and other user engagement activities

What makes you the ideal candidate in this role?

The HRIS Coordinator must have:

• Experience as HRIS support for Workday or another HRIS in a multinational organization
• Knowledge on advanced Microsoft Excel is an advantage
• Experience in providing support to users and stakeholders globally

Having the skills, knowledge, or experience on the below would also be advantageous:

• 1 year experience in using Workday or another HRIS
• Knowledgeable in using different Microsoft applications (i.e. Outlook, Word, Excel)
• Excellent written and verbal communication skills in English
• Organized and detail-oriented
• Confident and enthusiastic to approach all levels of global colleagues in different time zones.

Note: The successful candidate should be amenable to work in a hybrid in our Makati office, supporting Manila and UK hours.