Employment type: Permanent 

Location: Makati City, Metro Manila 

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.  

Work schedule: 4:00 PM - 12:00 MN PH time. 

Pay range: PHP 27,000 – PHP 35,000 

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge. 

We are looking for a Key Accounts Credit Controller who will be part of the Global Credit Management team, the primary purpose will be responsible for managing a small number of high value and volume key accounts at a transactional level. 

Why Cambridge? 

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding. 

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one. 

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for. 

What can you get from Cambridge? 

In this role, you'll have the opportunity to collaborate with colleagues internally and externally, expanding your horizons and enriching your understanding of different cultures, whilst protecting the company debt asset.  We value your wellbeing and offer stability, fostering your professional and personal growth through activities and training sessions to help enrich your skillset.  

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.  

What will you do as a Key Accounts Credit Controller? 

You will be responsible for managing the day-to-day performance of a small number of complex and high-profile customer accounts at a transactional level, with a view to minimizing delinquent debt and providing an exemplary service to these customers.   This may include:

• Ownership of large, complex accounts at a transactional level
• Complex reconciliations and reporting with extensive use of Microsoft Excel
• Develop a deep understanding of contractual terms and payment obligations
• Ownership of the dispute resolution process and proactive management through to resolution
• Build and maintain strong relationships with internal stakeholders and counterparts externally
• Collaborating and empathising with large global organisations and government agencies
• Resolution of significant quantities of aged transactions to allow focus on current payments
• Improve payment performance and overall aging profile on accounts, meeting KPIs
• Compiling consolidated invoices and statements to be issued to customers
• Ensuring compliance with the Global Credit Policy and Credit Insurance requirements
• Ensure compliance with audit, legal, GDPR, and system integrity at all times

 What makes you the ideal candidate for this role? 

The following will help you be an ideal candidate for this post: 

• Demonstrable experience of working in credit and collections management in an international environment
• Demonstrable experience of working with high value, high volume, complex accounts
• High level of technical ability; particularly Excel (vlookups, pivot tables, IF formulas)
• Knowledge of SAP is desirable
• Ability to understand and empathise with global cultures and economies
• Ability to build strong relationships with internal and external stakeholders
• Innovative, excellent communicator and self-driven, with a demonstrated ability to deliver results

If you are passionate about the role and aspire to join a globally renowned institution that values innovation, embraces inclusion, and empowers learners, we encourage you to explore your potential with us. 

Deadline of application submission is on April 25th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV. 

Please review the attached job description for further details on the role.