Job Title: Schools Territory Manager, East Africa

Salary: Competitive

Location: Nairobi (home-based)

Contract: Permanent, full-time

We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation and a proud part of the University of Cambridge.

We work with schools worldwide to build an education that shapes knowledge, understanding and skills. Together, we give learners the confidence they need to thrive and make a positive impact in a changing world.

About the role

To grow the business for Cambridge programmes and qualifications in East Africa (which include, but not limited to Kenya, Tanzania, Uganda, Sudan, Malawi, Seychelles, Rwanda and Ethiopia). This is primarily in our new and existing schools' market, working closely with our associates to ensure new schools are recruited to expand our channel to market and annual examination entry targets are met. This will be done by ensuring that our customers are well supported and, providing world-class service to our schools, educational organisations, regulatory bodies and the wider community. And, where and when appropriate cooperating with our Cambridge Partnership for Education colleagues in ministry relationships and/or our education reform work.

Key accountabilities include:

• Grow the market, primarily schools, within East Africa in line with the business strategy and in accordance with corporate guidance/protocols.
• Conducting regular joint business planning with all teams, developing short term tactical actions, and long-term objectives to support the development of new Cambridge schools and aspiring Cambridge schools in the region.
• Conducting School Approval Visits and represent Cambridge at events such as exhibitions, seminars, and conferences, make presentations as required.
• Maintain current details of relationships with new and aspiring Cambridge schools and other stakeholders on Salesforce and identify follow up actions when required.
• Ensuring Cambridge School Support offer is well understood by new Cambridge schools in the assigned territory, recommending resource, products and programs that provide an opportunity for new and existing schools to improve or enhance their Cambridge offer.
• Identify opportunities to build awareness for Cambridge resources, products and services through active participation at educational seminars, conferences, and other events and to plan, manage and implement such activities.
• Complete all activities in accordance with our group processes e.g., legal, financial, HR and local policies and procedures, expenses are recorded accurately and transmitted to Cambridge on time and within allocated expense budget.
• Develop a strong understanding of the entire CUPA offer to schools and seek opportunities to promote.
• Collaborate with wider Cambridge Regional team to drive the uptake and growth of resources and products in our schools.
• Support and assist colleagues on compliance, inspections, registrations, new products and services, training, marketing, events, surveys and other school related issues.
• Assist the Senior Manager, East Africa in supporting Associates in the region, and associate schools.
• Assisting and support of events and exhibitions (including Principals Forums and book fairs).

About you

Essential knowledge:

• Knowledge of the education systems in the region and with international education.
• Knowledge of information, technology, and communication systems.
• Knowledge of Cambridge programmes and qualifications.
• Some technical knowledge of school level academic assessment.
• Good proven IT skills, including knowledge of MS Word, Excel and Outlook.
• Fluency in English, both written and oral.

Essential skill(s) & experience:

• Minimum of a bachelor's degree.
• Ability to develop on-going relationships with our customers at a senior level as well as with government officials and other stakeholders.
• Proven business development experience in international education.
• Attention to detail and accuracy and ensuring that schools receive a quick response to all correspondence.
• Team working.
• Able to work in a matrix managed environment.
• Confident communication and presentation skills.
• Management of senior level stakeholder relationships e.g., with Ministries of Education or key stakeholders (such as the British Council).
• Able to work in a self-directed manner with minimal supervision.
• Ability to travel within East Africa region extensively.

If you would like to know more about this opportunity and what will make you successful, please see the full job description attached to the bottom of this vacancy on our careers site.

Ready to pursue your potential? Apply now.

We review applications on an ongoing basis, with a closing date for all applications being 10 February 2025 although we may close it earlier if suitable candidates are identified. Interviews are scheduled to take place from 17 February 2025.

Please note that successful applicants will be subject to satisfactory background checks including DBS due to working in a regulated industry.

Why join us

Joining us is your opportunity to pursue potential. You'll belong to a collaborative team that's exploring new and better ways to serve students, teachers and researchers across the globe – for the benefit of individuals, society and the world. Sharing our mission will inspire your own growth, development and progress, in an environment which embraces difference, change and aspiration.

Cambridge University Press & Assessment is committed to being a place where anyone can enjoy a successful career, where it's safe to speak up, and where we learn continuously to improve together. We welcome applications from all candidates, regardless of demographic characteristics (age, disability, educational attainment, ethnicity, gender, marital status, neurodiversity, religion, sex, gender identity and sexual identity), cultural, or social class/background.

We believe better outcomes come through diversity of thought, background and approach. We welcome applications from people from all backgrounds and communities, actively seeking to employ people from a wide range of different communities.