Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: 2:00 PM to 10:00 PM PH time.

Pay range: Php 102,000 to Php 139,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organisation proudly affiliated with the prestigious University of Cambridge.

We are seeking a Senior Infrastructure Engineer to join our team, specifically someone with knowledge and experience in Cloudflare Zero Trust Network Access or similar platforms. In this pivotal role, you will significantly contribute to the successful delivery and management of Cloudflare services, particularly those related to Zero Trust and other offerings. Your responsibilities will include ensuring the effective execution and oversight of projects while utilizing Cloudflare's capabilities to enhance security and performance across our infrastructure.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularisation on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become a part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential, that is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your wellbeing and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a Senior Infrastructure Engineer?

As a Senior Infrastructure Engineer, you will play a crucial role in providing support, partnering closely with service delivery manager, engineers from Cloudflare, from within core technology, and from business platforms. Your expertise and insights will drive initiatives to uphold best practice designs and solutions for Cloudflare within our organization. With an emphasis on enhancing security and technology, you will actively engage in researching new Cloudflare services and advising on best practices to ensure optimal service delivery for the organization.

Your responsibilities will include:

• Provide level 3 technical escalation support for colleagues within the team and the wider Technology organisation.
• Participating in incident response and change management processes, including identifying root causes, implementing solutions, and documenting changes to issues escalated and/or concerns related to current projects handled.

What makes you the ideal candidate for this role?

The following will help you be an ideal candidate for this post:

• Minimum 5 years' experience in supporting the following fields:
• Design, implement, and manage Zero Trust product portfolio and technologies.
• Experience with network-related software and underlying Internet technologies between L4 and L7 (TCP/UDP, DNS, VPNs, VLANs, proxies, etc.).
• DNS over HTTPS (DoH), DNS over TLS (DoT), and related DNS protocols.
• Configure Cloudflare applications and user policies on WARP VPN
• Implement Cloudflare Web Application Firewall policies 
• Translate application diagrams and information into VPN policies
• Creation of Secure web gateway policies
• Strong analytical, debugging and troubleshooting skills, ability to apply critical thinking and a sense of urgency for troubleshooting related issues and/or incidents in accordance with published standards and processes.
• Excellent verbal and oral communication skills (English) with both technical and non-technical colleagues from geographically distributed teams on all organizational levels.
• Experience leading and delivering projects.

If you are driven by the driving technology advancements and desire to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

Deadline of application submission is on January 16^th, 2025, but may close early if we receive sufficient applications. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.

Please review the attached job description for further details on the role.