Senior Operations Administrator

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  • Salary:
    Php 26,000 to Php 30,000
  • Location:
    Manila
  • Country:
    Philippines
  • Business Unit:
    English
  • Vacancy Type:
    Permanent
  • Closing Date:
    15 March 2024

Meet the recruiter

Karissa Julia Subido

karissa.subido@cambridge.org

Disability Confident Employer
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We are Cambridge University Press & Assessment, a world-leading academic publisher and assessment organisation, and a proud part of the University of Cambridge.

 

We are seeking to appoint an experienced, enthusiastic and dynamic Operations Administrator, who will thrive in a changing environment and is motivated by delivering excellent customer service to enable us to meet the ever increasing demand for our services.

 

Why should you join Cambridge?

 

Our mission is to contribute to society through the pursuit of education, learning, and research at the highest international levels of excellence. Which is why every year, we give vital support to millions of people in more than 170 countries around the world. From teachers and learners to researchers and academics, we help to build confidence, unlock potential, and enable success. We give people the opportunity to show what they've learnt, we spread knowledge, spark enquiry, and aid understanding.

We achieve this by embracing change, and continuously focusing on our customers' needs. And by collaborating, and carefully listening to our customers and to each other, we keep moving forward, keep innovating, and keep finding newer and better ways of doing things.

When you join Cambridge, you get the best possible combination of a supportive, caring environment, balanced with work that brings out the best in you. You will have access to learning and development opportunities, and business tools essential for your role so that you can perform at your peak.

 

What can we offer you?

 

In this role, you will collaborate with colleagues across different areas of the business and branches.  It is an opportunity that will enable you to widen your horizon by learning from other cultures.

 

The role is pivotal to the success of our team in helping the organisation to modernise our systems and strive to find creative and innovative ways to improve our products and services to customers. There are no limits to the opportunities afforded to learn best practices in this field, work with new and exciting technologies, and collaborate with highly talented people.

On top of these, working with Cambridge will also give you stability. We show our care for our people by allowing them to grow not just professionally but also personally. We promote work-life balance through flexible work schedules, hybrid work arrangements, and generous paid leave. In addition, you will be entitled to our health care benefits with coverage for dependents, group life insurance, and robust wellbeing programs right on the first day of joining us.

 

What makes you the ideal candidate for this position?

 

As a Senior Operations Administrator you will lead a team of Operations Administrators to accurately complete varied tasks and responsibilities within defined deadlines. You will need to demonstrate a high standard of work whilst helping others to realise their potential through empowerment, recognition of progress and mutual respect.

 

 

 

These are the skills and experience required to be a Senior Operations Administrator:

 

  • Experience of supervising and supporting other people's work
  • Accuracy when handling data within internal systems and when using Microsoft Excel and Word
  • Experience  of identifying process improvements plus supporting colleagues to implement those improvements.
  • Excellent communication and written skills
  • Working collaboratively with colleagues and external stakeholders
  • Providing excellent customer service
  • Ability to create, review and update compliant documentation
  • Willing to work following UK hours / mid-shift working pattern
  • Flexibility to follow a hybrid working pattern.

 

You will need to submit a supporting letter alongside your CV.  This should explain your interest in the role and how your previous experience and skills make you right for this position.

This role requires excellent written and verbal communication skills. As part of the selection process, you will complete a Linguaskill test to assess your ability in the English language plus a practical task prior to interview.

 


 
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Location
Manila
16th Floor, Frabelle Corporate Plaza, 129 Tordesillas St., Legaspi Village Makati City, Philippines, 1229
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