Employment type: Permanent

Location: Makati City, Metro Manila

Work setup: We operate in a hybrid work environment, and we encourage applicants who are open to working in the office two days a week to apply.

Work schedule: UK Operating hours

Pay range: Php 32,000 to 43,000

Discover a world of endless possibilities with Cambridge University Press & Assessment, a distinguished global academic publisher and assessment organization proudly affiliated with the prestigious University of Cambridge.

We are seeking a System Analyst to support Academic Global Sales by managing systems operations, data entry, cleansing, and analysis. You will collaborate on business and technology transformation projects, assist with stakeholder requirements, and bridge communication with tech teams. Additionally, you'll contribute to the growth of our Philippine branch and global Journals publishing, fostering inclusivity and excellence to maintain our Great Place to Work® certification.

Why Cambridge?

At Cambridge, our unwavering commitment is to excel in education, learning, and research on a global scale. With a presence in over 170 countries, we empower millions of individuals, unlocking their potential and enabling their success. From dedicated teachers shaping young minds to visionary researchers pushing the boundaries of knowledge, we embody a relentless pursuit of enlightenment, curiosity, and understanding.

We embrace change as an opportunity for growth and progress, constantly adapting to meet the evolving needs of our customers. Collaboration and attentive listening are at the heart of our journey, as we work hand in hand with our customers and each other to innovate and discover more effective ways to achieve our goals. We believe people thrive in an environment where Trust and Empowerment are at the forefront, which is why all our new team members are provided regularization on their first day so they can start #PursuingPotential from day one.

Joining Cambridge means becoming a part of an extraordinary institution renowned worldwide. Beyond that, you'll become part of a vibrant and forward-thinking community that transcends tradition, fostering a culture of continuous growth and personal development. Here, we provide the right environment for you to thrive, supporting your professional journey and empowering you to reach your highest potential. That is why our pay philosophy is intricately tied to your skills and competencies, ensuring that your compensation aligns with the unique value you bring to the role you are applying for.

What can you get from Cambridge?

In this role, you'll have the opportunity to collaborate with colleagues from diverse branches, expanding your horizons and enriching your understanding of different cultures. We value your well-being and offer stability, fostering your professional and personal growth through internal and external activities and training sessions to help enrich your skillset.

Enjoy work-life balance flexibility through our range of options, including flexible schedules, hybrid work arrangements, and generous paid leave. As a regular employee on Day One, you'll have access to comprehensive healthcare benefits, ensuring your peace of mind with coverage for dependents, group life insurance, and robust well-being programs.

What will you do as a System Analyst?

As a Systems Analyst, you will provide second-level support for multiple platforms, ensuring seamless data governance and transformation for business operations. Responsibilities include maintaining and troubleshooting the Academic System, analysing issues, and escalating for resolution when needed.

Key responsibilities include:

• Develop and organize requirements, user stories, and data mapping to support strategic goals and business reporting.
• Translate technical specifications into actionable insights while managing and preparing academic product data for seamless workflows.
• Collaborate with stakeholders on system changes, ensuring smooth transitions and conducting User Acceptance Testing (UAT).

What makes you the ideal candidate?

To excel in this role, you should have:

• At least 2 years of experience as a System Analyst or in a similar/equivalent position.
• Solid knowledge of business information systems and software applications like Salesforce.
• Strong communication skills, with the ability to explain technical details clearly.
• Proficiency in basic data curation and entry, with expertise in MS Office
• Willingness and openness to learn

It would be advantageous if you have the following:

• Advanced Excel skills and familiarity with Python, Power BI, and SQL

• Excellent analytical and problem-solving abilities.

If you are driven by the aspects of systems, stakeholder management and data governance and want to be part of a globally renowned institution that celebrates innovation, embraces inclusion, and empowers learners, we invite you to pursue your potential with us.

We will be reviewing applications on a rolling basis and may close the vacancy once sufficient applications are received. Therefore, if you are interested, please submit your application as early as possible. Whilst not essential, it is very advantageous if you submit a Cover Letter alongside your CV.